Last Updated: [21/12/2023]

Welcome to citymarket.ng! This User Policy governs your use of our platform, connecting buyers and sellers in a diverse online marketplace. By accessing and using our services, you agree to comply with the terms outlined in this document.

1. User Eligibility:

Users must be at least 18 years old or the legal age of majority in their jurisdiction to use our platform.

Users are required to provide accurate and current information during the registration process.

2. Account Security:

Users are responsible for maintaining the confidentiality of their account information, including passwords.

Report any unauthorized access or suspicious activity to our support team immediately.

Users are prohibited from sharing their account credentials.

3. Interaction:

Buyers and sellers are expected to communicate respectfully and professionally.

Sellers are responsible for providing accurate product information, including descriptions, prices, and availability.

Buyers are encouraged to ask questions and seek clarification before making a purchase.

4. Product Listings:

Sellers must ensure that product listings comply with all applicable laws and regulations.

Prohibited items and activities, including but not limited to illegal products, offensive materials, and fraudulent schemes, are strictly forbidden.

5. Transactions and Payments:

All transactions must be conducted through our platform's payment system.

Users are prohibited from attempting to circumvent transaction fees or engage in fraudulent payment practices.

Buyers and sellers are encouraged to resolve disputes amicably; however, our support team is available to assist if needed.

6. User Conduct:

Users must not engage in any activity that violates applicable laws, infringes on intellectual property rights, or disrupts the platform's functionality.

Harassment, hate speech, or any form of discriminatory behavior will not be tolerated.

7. Privacy and Data Security:

Our platform takes user privacy seriously. Please review our Privacy Policy for details on how your information is collected, used, and protected.

Users are prohibited from attempting to access or collect data without authorization.

8. Feedback and Reviews:

Users are encouraged to provide honest and constructive feedback on products and transactions.

False reviews or attempts to manipulate the review system are strictly prohibited.

9. Termination of Accounts:

We reserve the right to terminate or suspend user accounts for violations of this User Policy or any other platform policies.

10. Changes to User Policy:

We may update this User Policy from time to time. Users will be notified of any changes, and continued use of the platform implies acceptance of the updated terms.

Thank you for being a part of our Citymarket.ng Platform community. If you have any questions or concerns about this User Policy, please contact our support team.

citymarket.ng

support@citymarket.ng