Please read this Privacy Policy carefully as it will help you make
informed decisions about sharing your personal information with us.
Introduction:
Citymarket.ng is
thoroughly committed to protecting the privacy of our site visitors and
customers. We fully appreciate and respect the importance of privacy on the
Internet. We respect each visitor's and customer's right to personal privacy.
To this end, we collect and use information throughout our website only as
disclosed in this Privacy Policy.
What this Privacy Policy Covers
This policy does not
apply to the practices of third party agents, or people of which we do not
exercise direct control, employment or management.
1. Consent:
By using this site,
you have consented to our Privacy Policy and that you have the legal capacity
to give consent. Otherwise, you may discontinue and log out at this stage.
2. Collection of Personally Identifiable Information
We collect personally
identifiable information (including but not limited to email address, name,
phone number, physical address, location, photo, banking details (when you make
purchases), online identifiers, etc.) from you when you set up a free account
with citymarket.ng.com. While you can browse some sections of our site without
being a registered member, certain activities (such as placing an order) do
require registration. We do use your contact information to send you offers
based on your previous orders and your interests. The information and personal
data are as freely provided by you to us using any technology at the material
time e.g. JWT, web tokens etc.
3. Use of Demographic and Profile Data
We use personal
information to provide the services you request. To the extent we use your
personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to resolve disputes;
troubleshoot problems; help promote a safe service; collect fees owed; measure
consumer interest in our products and services, inform you about online and
offline offers, products, services, and updates; customize your experience;
detect and protect us against error, fraud and other criminal activity; enforce
our terms and conditions; and as otherwise described to you at the time of
collection. In our efforts to continually improve our product and service
offerings, we collect and analyze demographic and profile data about our users'
activity on our website. We identify and use your IP address to help diagnose
problems with our server, and to administer our website. Your IP address is
also used to help identify you and to gather broad demographic information. We
will occasionally ask you to complete optional online surveys. These surveys
may ask you for contact information and demographic information (like location,
local government area, age, or income level). We use this data to tailor your
experience at our site, providing you with content that we think you might be
interested in--and to display content according to your preferences.
4. Cookies
We use cookies to
collect information. A "cookie" is a small piece of information
stored by a Web server on a Web browser so it can be later read back from that
browser. Cookies are useful for enabling the browser to remember information
specific to a given user. citymarket.ng places both permanent and temporary
cookies in your computer's hard drive. Citymarket.ng cookies do not contain any
of your personally identifiable information or private data. We use technology
in the collecting the information in order to make our Sites and other content
or services which we make available to you more interesting and useful to you.
For instance, when you come to one of our Sites via your computer or other
media device, we may combine your visitor session information or other
information collected through cookies, web beacons and other technical methods
with personally identifiable information in order to understand and improve
your online experiences and to determine what products, promotions and services
you prefer or are likely to be of interest to you.
5. Governing Principles of Data Processing
a. Your personal data
on Citymarket.ngshall be collected and processed in accordance with legitimate
and lawful purpose consented to by you herein, provided that a further
processing may be done only for archiving, scientific research, historical
research or statistical purposes for public interest in line with extant
regulations and laws.
b. Personal data
shall be adequate, accurate and without prejudice to the dignity of human
person:
c. Personal data
shall be stored only for the period within which it is reasonably needed, and
shall be secured against all foreseeable hazards and breaches such as theft,
cyberattack, viral attack, dissemination, manipulations of any kind, damage by
rain, fire or exposure to other natural elements.
d. Our data
collection shall depict that we owe a duty of care to you.
e. We shall be
accountable in line with extant laws and regulations.
6. Sharing of personal information
We may share personal
information with our other corporate entities and affiliates to: help detect
and prevent identity theft, fraud and other potentially illegal acts; correlate
related or multiple accounts to prevent abuse of our services; and to
facilitate joint or co - branded services that you request where such services
are provided by more than one corporate entity. Those entities and affiliates
may not market to you as a result of such sharing unless you explicitly opt
-in. We may disclose personal information if required to do so by law or in the
good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal
information to law enforcement offices, third party rights owners, third-party
vendors, contractors and suppliers who perform services for us or on our behalf
and require access to such information to do that service, or others in the
good faith belief that such disclosure is reasonably necessary to: enforce our
Terms or Privacy Policy; respond to claims that an advertisement, posting or
other content violates the rights of a third party; or protect the rights,
property or personal safety of our users or the general public. citymarket.ng and
its affiliates will share some or all of your personal information with another
business entity should we (or our assets) plan to merge with, or be acquired by
that business entity. Should such a transaction occur, that other business
entity (or the new combined entity) will be required to follow this privacy policy
with respect to your personal information.
7. Personal Date Retention Period
Citymarket.ng will
only keep your personal information for as long as it is necessary for the
purposes set out in this Privacy Policy, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal
requirements.) Upon request for account closure, your account will be closed
but this closure will not involve deletion of historical records of the account
for the reasons already stated. However, except as may be required by law or
law enforcement agents and/or regulators, further processing of the personal
information related to the account will cease from time of closure.
8. Your Privacy Rights
In certain
circumstances as provided under the Nigeria Data Protection Regulation or any
other applicable law, you may object to the processing of your personal
information or request to delete already inputted personal data. To make this
request take the following simple steps:
1. Send an email to help@citymarket.ng.com
2. Title your email delete my personal data
3. We will act upon your request in accordance with applicable data protection
laws.
With that, it is as simple as done.
9. Links to Other Sites
Our site links to
other websites that may collect personally identifiable information about you. Citymarket.ng is
not responsible for the privacy practices or the content of those linked
websites.
10. Security Precautions
Our site has
stringent security measures in place to protect the loss, misuse, and
alteration of the information under our control. Whenever you change or access
your account information, we offer the use of a secure server. Once your
information is in our possession we adhere to strict security guidelines,
protecting it against unauthorized access. However, please bear in mind that we
cannot guarantee that the internet in itself is 100% secure and so we cannot
take responsibility for the illegal acts of hackers as long as we have taken
the necessary precautions. Although we will do our best to protect your
personal information, transmission of personal information to and from our
services is at your own risk. You should only access our site or services
through and within a secure environment. Most importantly, you are responsible
for keeping your User ID and password secure and you should not disclose them
to anyone.
11. Choice/Opt-Out
citymarket.ng provides
all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us on behalf of our partners,
and from us in general, after setting up an account. If you want to remove your
contact information from all citymarket.ng lists and newsletters, please visit
https://www.citymarket.ng.com/unsubscribe. In the future, you can unsubscribe
by clicking the one-click unsubscribe button located at the bottom of every
email.
12. Advertisements on Citymarket.ng.com
We use third-party
advertising companies to serve ads when you visit our website. These companies
may use information (not including your name, address, email address, or
telephone number) about your visits to this and other websites in order to
provide advertisements about goods and services of interest to you.
13. Remedies, Questions and Contact
If observe or have
good grounds that your privacy rights have been infringed or likely to be
infringed by the use of our Site please lodge your complaints or questions
regarding our policy to the following address: help@citymarket.ng.com. Our Data
Protection Officer shall attend to them. Generally, you may contact us on any
issue by mail to help@citymarket.ng.com.
14. Notification of Changes
Citymarket.ng reserves
the right to make changes and/or updates to this Privacy Policy from time to
time, without prior notice, and the latest version on this policy will be
posted on our websites. You are advised to view this Privacy Policy
periodically for any changes. Changes to this Privacy Policy are effective when
they are posted on our webpages.